Tuesday, October 20, 2026
Been a Bit . . .
A True Addict
Monday, October 19, 2026
Last of a Bunch
Back when I was going through my course work for my PhD, one of my favorite professors mentioned to the class that an easy way to "break into" academic publishing is through providing book reviews. Ergo, I started reading new books on adult learning and memory and providing reviews.
Where did I get published?Monday, October 12, 2026
Sure Took a While
Who knew?! Last week I earned my Jungle tab. Well, I actually earned it on August 7th or so, but only found out about it last week.
Why? Well, it's a retroactive award. The statement from the Army says that: the Jungle tab is awarded to soldiers who completed unit-level training at the Jungle Operations Training Center at Fort Sherman, Panama, from 1990 until its closure in 1999. Guess who was there in 1996!
Monday, October 5, 2026
Article Four
Monday, September 28, 2026
About My Current Writing Status
I promised . . . mostly myself . . . but also my readers . . . that I would produce at least some video content. Ergo, I offer the below.
I have a lot of travel coming up, so expect more.
Monday, September 21, 2026
Non-Creative Writing Publication
Monday, September 14, 2026
My Own Romantic Comedy
If I could write any type of story, it would be a romantic comedy about friends who don't realize that they are in love but slowly come to realize that they are. I can't get enough of those.
There are tons of different typical storylines that romantic comedies follow, but the "Friends to Lovers" is my favorite.
Monday, September 7, 2026
Is Three Responses Viral
Monday, August 31, 2026
Last?
I heard from three readers! Three! That's a ton if you ask me. But they enjoyed the "updates from the field" series that I've been running to ground.
However . . .
This could be it. This is all I could find from the series of humorous posts from the front-lines from our CEO that I produced for a leadership group I created at work years ago.
Monday, August 24, 2026
Humor From a While Back
I posted one of them HERE, years ago. But there were several more in the series. I've found what I could and I'll post those as I can, but here's what I had.
Monday, August 17, 2026
Write Up My Alley
Monday, August 10, 2026
Beloved Book Club
I had a hard time with this book. I even remember arguing with our teacher about it and trying to get extra points on quizzes and tests. What I found funny about this is that when I was in middle school and high school, I was constantly getting into trouble for reading. I would read what was assigned immediately, then go back to my own reading list. I remember cracking open Beloved, knocking it out, and coming away more confused than ever. I can't imagine what some of my classmates, especially the ones who didn't enjoy reading and weren't very good readers, got through that module of the class.
Monday, August 3, 2026
The Next Video . . . about the Next Series . . . which includes the Next Book
Monday, July 27, 2026
Publications . . . on a Random Week in July
Monday, July 20, 2026
Best Writing Beards
In my last video, I spoke about my audience for this blog. One large cohort of this audience has pitched a very compelling and cogent question. Basically, many of my former students who like to peruse this blog have asked what happened to my beard.
I'm sure the men in the above picture, famous authors all, need no introduction. It only made sense last year that I too go down the route and become a great bearded writer as well. Well, when making videos for my classes, I couldn't very well shave or hide the beard. Ergo, there's an entire cohort of graduate students, many of whom follow this blog, who are wondering what happened to the beard.
Monday, July 13, 2026
New Readers and New Audiences
So, in my efforts to continue to move away from just providing written word updates, here's my next video. Enjoy.
Monday, July 6, 2026
Another Academic Publication
As this blog is about my writing and (hopeful) publication, I thought I'd mention some of the other publications that I have earned. In this most recent case, the June issue of Adult Learning, a peer-reviewed academic journal of the American Association of Adult and Continuing Education, was released yesterday, and there at the bottom is my name listed next to a book review.
Monday, June 29, 2026
Monday, June 22, 2026
Reading Series
Monday, June 15, 2026
Monday, June 8, 2026
Adaptive Learning
Adaptive instructional design was something that I was working toward in my prior position at a non-profit safety council.
We were actively working on several different solutions that focused on using technology to support adaptive learning. First, I think it's important to note that in my perspective there is a difference between adaptive learning and differentiated learning. While both are pro-active one is constantly adapting and changing, (adaptive) while the other is a bit less pro-active and could be seen in my view as reactive. I see them as similar but slightly different variants. Like a naval orange and a blood orange. Farrer (2024) does a good job of explaining this when she writes about differentiation that: "the teacher recognizes that students have differing needs and addresses them before learning occurs" (para. 24). While adaptive learning environments, she writes: "adaptive teaching is when the teacher continuously collects data on students and then uses that data to adapt their teaching in the moment" (para. 25).
Monday, June 1, 2026
TPACK & SAMR
I had to draft a script for a presentation on SAMR vs TPACK. This is what I got:
Monday, May 25, 2026
Change Management vs Change Leadership
I enjoy focusing on the contrast between change management and change leadership. This has been an actual challenge for me throughout my life.
Kotter (2011) emphasizes that change management focuses "refers to a set of basic tools or structures intended to keep any change effort under control" (para. 1). Change leadership however requires something deeper. Again, according to Kotter (2011), change leadership is "concerns the driving forces, visions and processes that fuel large-scale transformation" (para. 1). Both concern, in my opinion, the ability to influence people toward a shared or common vision but there are disticnt difference. I also think there is a time latency aspect where change leadership begins before the project, and before change management. It's making a case for change as well.
Wednesday, May 13, 2026
Poor PO Fit
I got a chance to sit behind my old colleagues for a short flight back home. I didn't "try" to listen in, but I did hear. And each successive sentence made me realize how happy I was to have left. I listened to them say this and that and then this again, . . . (then that again) . . . and I swear I didn't want to roll my eyes, . . But I may have.
It made me think about the report I wrote several years ago. I tried to get it published. I thought it was good enough to be published, but it never was. I remember I got a somewhat poor grade on it, and I was furious, . . . apparently Dr. Priest is a better grader than I thought. No one else thought it was any good either.
Tuesday, May 12, 2026
Give Me Some Orders
I'm reading a book about D-Day by Stephen Ambrose. I've read a lot of books by Ambrose over the years. I gave up on him due to the "plagiarism" scandal at the end of his life. I wasn't a fan of that. And I'm still not. BUT, I've been stunned (as my readers well know) by the magnitude of plagiarism taking hold in academic circles, see for instance Harvard's president, et al. I wonder if there is a study there somewhere. Regardless, Ambrose is a greater writer. More on that later.
What I find interesting is his description of the landing at Omaha Beach. The first invasion he discusses is Utah, and for the most part that sounds rather staid. But boy, Omaha was a goat fuck.
Monday, May 11, 2026
Tizzy Moments
I think it's funny how little things can throw us for a loop. For example, I felt like I was doing great yesterday. Working hard, moving forward, enjoying my work, etc. Then BOOM one message from my boss, and everything is thrown into a scrum.
In this case, it's such a silly message too.
Friday, May 8, 2026
Writing Tropes - Crossed Up Plots and Time Travel
There are two type of story tropes that I particularly enjoy. I've never written any like it, but they are well-known and usually well-liked. My next project is going to be my own effort to bring them both together.
I love movies with multiple divergent yet congruent and intersecting story lines and character arcs. At the beginning of the story, you have multiple characters, none of whom seem to have any relationship with the others. By the end of the movie, you recognize where and why they all intersect, and usually they intersect in ways that the reader or watcher would never have suspected.
Thursday, May 7, 2026
Another for BIC
Wednesday, May 6, 2026
Shifting the Language
I just had another article published (HERE). Woo-Hoo! Sadly, this might be the least impressive of the bunch.
The Board of Certified Safety Professionals (BCSP), an organization of which I am a member since I earned my Associate Safety Professional (ASP) certification, has published my article on translanguaging.
Tuesday, May 5, 2026
IRB-less Publication
I started my own IRB last summer. Why? Well, I was tired of latching on to different universities. Every time I used K-State's IRB, I had to rope in Dr. K. And every time I published, since he didn't do anything more than latch onto my IRB, I never included him as an author. It felt weird.
Texas A&M's IRB process took months to complete. That was one good thing about K-State's. It usually takes less than a week.
Monday, May 4, 2026
First Post - Quick Intro
I WILL GET PUBLISHED!
(See it's in all-caps so I must really mean it)
Sadly, it might not be this novel, Toe the Line, that opens that door for me, but I will. And it is my intention to update this blog everyday (or atleast every week) until I do.
So check back often, and I'll let you know what it takes to get a mediocre mystery novel published.
Best Line
I think it was for an agency with the name "park" in it. As I recall the agency had many pictures of Central Park in it. Sadly my spreadsheet isn't specific enough to help me narrow this down. Nevertheless, one of the questions in the webform was "sample line" or "favorite line".
I knew exactly which line to send. Chapter 1, page 5 of Toe the Line. I was trying to express to the reader how out of sync and confused Wynn, the protagonist was.
"I felt the world flowing past me like a flooded river, caught up in the raging water like a piece of debris, drifting along wherever the current took me."
I hope it strikes the agent as much as it did me.
Center of Gravity
This is a guantlet in my face more than his previous attempts. His first book was Creative Fishing, a collection of short stories about adventures he has had in his fishing career. Apparently it was the first of a series, the second book was More Fishing, or something to that affect.
His third book was historical fiction, The Book of James. It chronicled the life of one of my ancestors when he came over to the U.S. from Scotland.
This book, Center of Gravity, is a murder mystery. I was over at my grandfather's a few weeks ago and he happened to be there as well. I mentioned my own murder mystery, Toe the Line. Two months later a package arrived in the mail for me. Inside was Center of Gravity by John Tweed Hannah and a note that said, "I look forward to reading your own mystery."
Well, that was certainly a kick in the pants to say the least.
Third
I received yet another request for a full manuscript. This is a positive development as I stated before, but still I have yet to hear from any agents who have already read my writing. This is a bit disconcerting.
When I started this process I was sure that Toe the Line was a decent novel. Sure it could have used another edit or two, but still, compared to some of the other novels I have read it wasn’t too bad. Also, I’ve been in some writing groups, and it seemed to me that my novel was as good if not better than some of the material I was reading in those groups. I thought for sure that Toe the Line could hold its own if that was my competition.
Now, a month or so into this query process, and having heard from no agents who have actually read some sample chapters I’m beginning to doubt myself. I find myself wishing I had undergone another re-write. I find myself wishing that Body Count was done so I could sent that around. It’s a funny loss of confidence. It’s taken 5 weeks to lose it, like gravel on a trail rolling down the hill. My trail is now far less substantial than it was back in July.
Still in all, three requests for full manuscript is better than none. I still look forward to hearing more from someone who actually reads my sample chapters and wants to read more.
Rigid Rules
One aspect of this process I find interesting is the querying rules. Agents all have their own specific sets of rules about how to query, and for the most part I follow them exactly. I believe this comes from my work as a proposal writer. One aspect of that job that I enjoyed was the fact that the format was set in stone. We had to follow the RFP guidelines to the letter, even if it seemed counter intuitive. I find myself doing the same with these queries. I would imagine, having been on both sides of the proposal process, that many writers don’t follow the instructions as precisely. I think I would find that irksome as an agent.
If I, an agent, specifically told a writer to query me in a certain way, it wouldn’t automatically disqualify them, but I would sure begin reading their work with a different mindset.
But what I find interesting is that there is no set standard for query replies. I received to rejections yesterday. One of them came on nice letter head and was typed, TYPED like on a type writer, quite formally. That was the best rejection yet. Surprisingly, on the day that I get my best rejection, I also get my worst. This rejection came from an agent who didn’t even bother to use her own paper. She wrote “Not for us” at the top of my query and placed my own query back into my SASE. Great for recycling and being green, but still, kinda lazy and cheap if you ask me.
If a writer goes through all the trouble that I do, using resume paper, printing out the agents name and address on the letter, printing a nice SASE, stamps on everything, I would at least expect a form letter in response.
Interestingly the best rejection I’ve gotten was a hand written note from an agent in New York. She had scrawled in cursive on the note, “Sadly, not quite right for me. But good luck! Thanks for the query.” Then she signed her name.
Done for the Moment
The Worst Part About eMail Subminssions
Snail vs eMail
e-Queries are far more insidious. I find myself constantly checking my email to see if I have gotten any mail. It's minor shots of depression stretched out throughout the day. Makes for a very long day.
It is for this reason that I am overwhelmingly happy that I decided to send more snail mail than email queries. At least with snail you get a response and the heart rending only occurs once a day.
First True No
Death in a Mystery
Hint Fiction
First place winner:
HOUSE HUNTING by Gary A. Braunbeck
The fence is tall. Good. The mother is typical white-trash, too loud. But the kids … they seem frightened and quiet. Good. Easier that way.
Second place winner:
DEPARTURE by Donora Hillard
The terminal is unkind. You watch me go through security. In six months, you’ll say “Tell me about the nightmare,” and I promise I will.
Third place winner:
PROGRESS by Joe Schreiber
After seventeen days she finally broke down and called him “daddy.”
Honorable Mentions:
PEANUT BUTTER by Camille Esses
He was allergic. She pretended not to know.
THE MALL by Robley Wilson
What he liked best about the affair was not the shopping, but parting the tissue wrap to remove the clothing that had first enticed her.
A SNAP DECISION by Jamie Felton
Her finger tapped against her teeth, “I don’t think it’s going to work.” He sank slowly underneath the surface. She could still see his eyelashes.
Submissions will open August 1 and close at midnight Eastern time August 31. Submit only to this address:
hint.fiction@gmail.com
Contests
Contests
Roger, the president of the guild, wants my help judging the novel entries. Ergo, Roger has faith in my abilities as a writer and editor and thinks I can do a good job, or he needs any warm body he can find.
Flattered either way.
Selfish Reasons
I read my first entry this morning. With a bit of anticipation I whipped out the manuscript and dived in. Surprisingly, if only because I was hoping for the opposite, the writing was pretty good. The first chapter, very short, dealt with an old farmer in Arkansas, plowing a field. First person POV. He dies. I'm not escpecially interested in paranormal, but hey, I'm a judge, I read on with an open mind. The chapter ends, no conflict, no compelling reason to read on, but decent writing in terms of prose.
Chapter two is equally uncompelling. A woman wakes up in Texas on her ranch, fand for reasons not made clear through the writing, she goes and takes a leak outside. Her dog is far too interested in this action and I find myself screwing up my face in displeasure at the amount of detail the author affords this process. Eventually the lady goes for a long run, the author detailing her spandex running shorts throughout this segment, and eventually runs into of the ranch house guests. The dialogue, the first in the novel, is horrible and strained. It's the dialogue that would force me to drop this book if I had more than 10 pages. It is the last straw.
I read the synopsis. It is the most absurd plot I have ever imagined. Wrestler's training at the ranch, an intervention group hosting a session at the ranch, a guardian angel who helps the main character overcome death by teaching her how to do "ethereal pushups", its complete mush, and worst of all utterly uninteresting.
Were I an agent, I would have been hopeful when I was reading that it would get better, but the lack of conflict and the screw-ball plot would have forced me to pass quickly.
Contest Entries
But I considered it this way. If JA Konrath, an author whose blog I frequent, was judging a contest and reported on Toe the Line I would want to read it. Even if he wrote:
"The dialouge is silly, and the relationships between the characters are ridiculous. The worst part is the author thinks I care about racing, but does little to make me care about. He should go back to his day job."
I would want to read that. Seriously. So now, I am going to post my impressions of the entries, relate them to my own experience, and HOPE that the author does eventually recognize his work. I hope it helps them.
Heart Stopping
Best Yet
I'm not usually a sucker for fantasy for sci-fi. I had that era as a child where I read those genres but I grew out of it. Now, if I read fantasy or sci-fi, it has to come with a glowing recommendation from someone I trust. Bill recommended Snow Crash by Stehpenson and I'm glad he did. He also recommended anything by Vernor Vinge. Again, he pegged it. Pryor endorses George R.R. Martin, and now, so do I.
Last night, one author, apparent from the manuscript formatting and the tone, absolutely astounded me. His first work was based on time travel. The pace was a bit pedantic, but otherwise the story was superb. The plot too was outstanding. His second work, about a space elevator was even better. He scored a 142 for the time travel work and a 145 for the space elevator.
I wouldn't be at all surprised to see him take the whole contest.
Yet Another
Alibis
I found this article about faking ones own death. Kinda interesting.
http://www.wired.com/vanish/2009/08/gone-forever-what-does-it-take-to-really-disappear/
Groundhog Day
Word Count
A New Hope
Grand Accounting
RIP is Easy Compared to Your Unit
The blog a Guide to Literary Agents has a series on “How I got my agent.” Its fun to read, gives some insight, and helps me keep motivated.
Today’s author, Billy Coffey, writes about how he found his agent. He mentions that prior to looking for an agent he thought the hard part of getting published would be finishing the novel. Not so. He says the hard part is finding an agent.
This reminds me of the Ranger Indoctrination Program (RIP). We were told constantly how RIP is easy compared to the work we would be forced to do in our Ranger units. None of us believed it. RIP was three weeks of genuine hell. No food, no sleep, 20 mile forced marches at a sprint pace, early morning runs that left us devastated, constant, continually training, psychological games, an attrition rate above 50%, and running everywhere we went. SMOKER!
However, the Ranger Instructors (RI) were right. All the times they said “RIP is easy compared to what your unit will expect from you” were spot on. My first week in Bravo Company, I think day two or three, I found myself hanging outside a decrepit Huey, with all the gear no one else wanted to hump. My shoelaces were unlaced and I had no hope of getting down there and fixing them for at least two days, lost a good portion of my gear, my back ached from all the gear, a M203 that was a dinosaur compared to what privates use today, and my 1st gen nods, the worst in the squad, actually made the dark harder to walk through. We walked and rested (intermittently) for five days in the field. This was all training for an exercise in Louisiana that started the following week. It was a true trial by fire and by the end of it I was begging to go back to the easy days of RIP.
This is how I see the agent search going. Novel finishing is difficult, so far finding an agent hasn’t been a thrill, but each challenge is preparation for the next. Just like Basic Training, Infantry Training, Airborne and RIP were stair steps up toward a Ranger unit and going to Ranger School.
Good thing I have a history that includes success in these endeavors and now I know what to expect.
Exclusive Basis
Got another snail mail acceptance. This one was from an agent at an international agency, offices in LA, New York and London. It is interesting if only because this is the first time an agent has asked for the complete manuscript, printed, and on an exclusive basis. Naturally this brings up some problems.
I have sent partials to many agents already so I know that I’ll have to admit that somehow in the letter I write to her. But I have one full manuscript out as well. The agent with the full manuscript right now says she needs 4 weeks. It has been with her since the 8th. I should wait a week and a half more before contacting her.
I’m tempted just to send the full manuscript to this new agent and hope for the best. But what happens if the first agent comes back with a positive response? I’ve decided to go ahead and wait at least one more week, then contact that first agent, see where she’s at, and then send the manuscript to the second (exclusive) agent to read.
On her blog, Janet Reid wrote about how silly and time wasting exclusive readings are, in a posting called Exclusives Stink. I understand the dilemma. Despite her advice and the 50 or so comments from other writers, I’m still left with poor choices.
Still, I’m waiting for that agent to accept my work or ask for more after having read some. I’ve yet to get that type of positive feedback.
Solved
Full Manuscript
It cost me approximately $30 to print the manuscript. I had already formatted the manuscript according to the accepted conventions, so it was as easy as uploading it to the FedExKinko’s website, then picking it up once they were done. Came in a nice little box too. I took that to the post office and told them I needed it to go to New York and have enough postage so that it could be sent back. $23 later it was all done. Assuming that Kate Lee sends it back, the next full manuscript shipment will only cost that $23 bucks. Not bad I say.
I’m not sure what I was expecting, but from all of the worrying I’ve read about online and in other media, it seemed like it was going to be a huge ordeal. It wasn’t. I highly recommend it.
Workshop
Another Interesting Answer
DickHannahWriting.com
I am now the owner of DickHannahWriting.com. At the moment I have parked Roger's site there. Need to work on that some more.
Soon I expect to put up a mockup of Toe the Line, some excerpts, as well as the ability to buy one online. I have no idea what I will do if someone actually orders a copy, but I'll cross that bridge when I come to it.
Heard Back From Liss
He did however admit that he has little to no experience with webform or email submissions.
This being the case, and knowing that I would guesstimate that I've sent over 50 partial manuscripts with my query, and am still hitting close to 10% with my query, I'm still feeling pretty comfortable.
Workshop Notes
What Makes Characters Interesting
Narrative energy, ABC – Always Be Conflicting, Characters must want something and have obstacles in their way preventing their getting it. Don’t make perfect characters.
Plot Twists
Plot twists are narrative gold. The more you can genuinely surprise the reader the better. Lead with plot twists as they are exciting.
Three Act Structure
Provides enough change to keep the story dynamic. Characters always need to be in movement.
Create Tension
Set up expectations then don’t fulfill them or deny them. Someone off doing something they shouldn’t be. The reader wants the action completed, delaying the expected action sets up tension.
Action at the Beginning of the Story
Action without character is boring. Action should always lead to character development. Openn with character. Once the reader cares about the character the action is more compelling.
Outlining
Beat sheet major dramatic moments of the story. The more detailed your outline the less you’ll enjoy writing. Outline non-linearly. Plug in major parts then write to link them.
Recommended
Paranoia by Joe Fender
Johnathon Strouper
Ghost Written by David Mitchell
For the Dogs by Ken Wignall
All is Vanity by Christina Schwartz
If I Ever Get a Positive Reponse

No Longer Really Notice
Not sure if this is because I'm on a bit of a hiatus with the manuscript at ICM and I can't send it anywhere else, or if it has to do with the impending loss of my full time job. The larger issues in my life overwhelming the tracking of what still is a hobby.
I suppose this type of malaise is better than the alternative. An alternative where I would get revved up only to feel crushed when the rejections came.
Nevertheless, got five more rejections yesterday, hardly seemed to notice.
Not as Inured as I Thought
Great List
Great List
http://jetreidliterary.blogspot.com/2009/09/next-set-of-questions-to-ask.html
Character's Names
Great Post
Great Post
http://writetodone.com/2009/08/19/5-reasons-your-story-stinks-and-how-to-air-it-out/
Been a While
I have about fifty agents left on my list. I'm thinking of pressing the pause button, reading my entire manuscript and make minor (or major if need be) changes, prior to trying these next fifty agents. This means however that I won't be able to participate in NaNoWriMo this year.
What with my roommates pregnancy, my decaying employement status, Muzzie's memoir, now this re-edit, I don't know if I can spare the time.
I'll update more later.
Another Edit
First, the edit with Roger took out too much. The text moves to quickly. I find that I need to slow down and explain a bit more to the reader. So I'm trying to take my time a bit more.
Secondly, too much dialogue. I'm an advocate of show don't tell, but I think I've taken it too far. I show way too much. I'm finding that I am writing more telling in an effort to keep the readers mind in the story. I think it's better.
Lastly, and this is truly disapointing, I'm finding I am not impressed at all. If I was an agent that got this, I wouldn't buy it. So, note for future edits, PRINT THE WHOLE DAMN THING OUT AND READ IT AS A WHOLE. I've read that countless times, and I tried to do it, but in the future, it simply must be done. My edits and the corrections I am making are ten times better when I read it as if I was sitting down to read a mystery, and just make the corrections as they come.
More later.
Opening Paragraph
Since I am not presently mailing the manuscript out, I'm going to post some lines from Toe the Line and my thoughts on them.
The line at the airport snack stand was too long and slow in moving so I turned around without getting the drink I wanted. Although I had plenty of time before the flight, waiting in an inhospitable line is not a way I like to spend my afternoon, or even thirty minutes of that afternoon. I walked with little purpose back toward my gate and looked up and saw Wheeler as he lay on the cheap, grey carpet, his head resting on his backpack. A small group of people looked down at him, their expressions worried expressions and confused. I thought absently of meerkats in Africa sticking their heads up above their burrows in search of predators.
I am still not thrilled with this opening. I think there is a chance of immediately losing the reader...but isn't that a chance that you face with anything? I hope at least that what I'm describing is something most people can relate to and read with a feeling of empathy. I wanted to be more descriptive, but felt being too descriptive bogged down the action of the first bit, and that would have been even worse. Strangely, I've always felt the meerkats analogy was silly, but when I read it as a part of the edit I liked it, so there it stays.
Description of Wheeler
Physically, Wheeler was one of the least gifted athletes I knew. The first time I saw him run I was astounded that someone with hips so wide and soft could possibly be a competitive athlete, he looked like a duck trying to waddle faster than nature intended. Though he might run like a bowling ball, that inelegance gave him momentum and kinetic energy that could beat racers with more athletic potential. He eschewed training and instead he treated everyday as if he was in his last race, as if death was following close behind him.
Final Edit
I wrote this in my last revision and boy, I really like it.
As I sat in that little room watching her, listening to her, I felt an overwhelming urge to yell at her, to shake some sense into her, to hurt her for having put me through the last two years for her own uncertainty. The anger subsided and instead I sat and listened to her talk on about the problems that her mother’s decision had created in her life. At the time she left I knew she was suffering, but now, listening to her talk about her feelings over the last two years, I realized that the emotional storm that I saw when we first broke up had not been a tsunami that washed gently away. Madison’s anger had been like a Seattle rain, slow, ever-present, rarely gone for long. Eventually she did cry, but just a single tear, and that she wiped away quickly before she stiffened again; typical Madison.
Finished the Reading
Roommate's Reading
Someone else reading
Rather long article
This year, Delta Air Lines Inc. baggage handlers were caught rifling through suitcases in the belly of airplanes in Hartford, Conn., pocketing laptops, cameras, iPods, GPS units, jewelry, watches and earrings, according to Lt. J. Paul Vance of the Connecticut State Police.
Authorities also broke up a ring of airline thieves in St. Louis who, according to Lambert Airport Police Chief Paul Mason, were targeting soldier's bags that were shipping off to war. Baggage handlers pulled soldiers' duffels off a conveyor belt in a tunnel, stashed loot and then picked it up later, taking it home under their coats or in backpacks. Among the stolen items recovered: laptops, electronic game systems, cameras, cigarettes, battery chargers, sunglasses and firearms.
Baggage-theft arrests have been made this year in cities around the world, from Dublin, Ireland, to Adelaide, Australia. In Phoenix, a couple was found with 1,000 pieces of stolen luggage and belongings piled floor-to-ceiling in their home. The pair had been lifting bags off carousels at the airport.
In Portland, Ore., Northwest Airlines baggage handlers were caught stealing items and posting them for sale on eBay right from a supervisor's airline-owned computer. Baggage theft reports are up nearly 50% this year, according to airport spokesman Steve Johnson. Portland airport police have received 195 reports of baggage theft this year through October, compared with 132 reports in the same period of 2008. At least 43 of the reports this year relate to the ring at Northwest, Mr. Johnson said.
In New York, police caught baggage handlers stealing items from bags and then switching destination tags so that the luggage would be lost. If the bag was reunited with owners, the circle of possible suspects who handled it had been expanded, covering the tracks of the thief.
View Full Image
Associated Press
A Phoenix couple allegedly stole luggage off carousels at the airport. Police found more than 1,000 items at their home.
Airlines say baggage theft is rare among the millions of passengers who fly each year, but law-enforcement officials say it has been growing significantly. "There's been a tremendous increase in the last five years. It's pretty bad—a lot is getting stolen every day," said a prosecutor in the Queens County district attorney's office, which handles airport theft cases in New York.
Authorities attribute an escalation to the sour economy and to tighter security around cargo, which historically has been a target for thieves. Passenger baggage is now easier pickings. In addition, cost-cutting at airlines and police departments has reduced patrols and enforcement, officials say.
Missing Golf Balls
Some thefts are small. Charles Petersen of Biddeford, Maine, had about 20 golf balls stolen from a locked travel case on a flight from Boston to Tampa. "It feels like they are doing this with impunity," he said.
And some thefts amount to grand larceny. Two Kennedy Airport baggage handlers working for AMR Corp.'s American Airlines were charged with stealing a bag of jewelry worth $280,000. One of the men was a crew chief.
For travelers, the sting of a theft is often followed by frustration with airlines and the Transportation Security Administration, which often are slow to respond to reports and in most cases deny any responsibility. Airline ticket rules—the "contract of carriage"—exclude liability for any valuables in luggage, such as computers, cameras, electronic equipment, jewelry, business documents, artwork or similar valuable items.
Amanda Slaver flew from Rochester, N.Y., to Las Vegas in February and found that her jewelry bag had been unzipped. The good stuff—gold, diamond and sapphire family heirlooms—had been taken and the plastic, glass and metal jewelry remained.
"It was devastating," she said. "Your trust is broken."
For the next seven months she argued with Delta over a $3,000 claim. The airline said it wasn't liable because its contract of carriage excludes valuables from the airline's responsibility. Delta offered her a $100 voucher toward a future ticket. "It seemed less like they wanted to help me and more that they just wanted me to go away," she said.
Avoiding Baggage Theft
Baggage theft hits many travelers. Here's how to protect yourself:
• Never put anything of value in checked luggage. Airlines don't cover it. Small, easily pocketed items are most at risk, from jewelry and electronics down to battery chargers and golf balls.
• If you can't carry valuables onboard, ship them separately. With shipping companies, you can insure your valuables and get tracking information.
• Don't rely on luggage locks. They are easily broken or bypassed.
• If you do find something stolen, report it immediately to the airline, to the TSA and to local airport police.
• Mark your bag with colorful ribbon or straps (that won't get caught in conveyor belts) so it can be spotted easily on a crowded carousel. That lessens the chances someone else will walk off with it, intentionally or by accident.
A Delta spokeswoman says the airline does offer compensation to customers "within the limits of our contract of carriage."
Vijay Dandapani, a hotel executive in New York, complained to both Continental Airlines Inc. and the TSA after a brand-new iPod was taken out of its carton and stolen from his bag traveling from Newark, N.J., to Mumbai. TSA closed his case saying it couldn't help him; Continental sent him a $100 travel voucher.
"You feel violated," he said.
Both airline workers and TSA screeners have access to checked luggage, and it's often impossible to tell who is responsible unless a thief is caught red-handed. Airlines say they try to avoid finger-pointing with TSA over blame. Law-enforcement officials say TSA thefts, though they got lots of attention in past years, account for a relatively small portion of all baggage theft and have been declining.
In 2005, TSA paid out more than $3 million in claims for theft and baggage damage, but by 2008, that dropped to $813,000. Through October this year, TSA has paid out only $446,000 in baggage claims, a spokeswoman said.
Adding Cameras
TSA has reduced baggage theft as it has moved from opening bags and searching by hand to running them through scanning machines on conveyor belts, limiting the number of bags handled by screeners. The agency says it has also added more surveillance cameras to baggage-screening areas.
A total of 330 TSA officers have been fired for theft since the agency's inception, a spokeswoman said.
Complaints filed with TSA about property losses—which include theft—have also dropped, down 26% this year through October compared with the same period of 2008.
Airlines say they look for patterns in theft claims filed by customers and work with police to catch thieves. Arrests in Portland, Hartford, St. Louis and New York all included Delta employees or contractors, for example, and Delta says that's because it initiated most of the investigations. In New York, for example, Delta and TSA planted a bag stuffed with electronics in the JFK baggage system and two men working together, one a TSA screener and the other a baggage handler, were videotaped swiping a computer and cellphone, then switching the luggage tags to help cover their tracks.
Since it's hard to pin down at which airport items were stolen, airport police chiefs have launched a new reporting system that tracks the itinerary of a stolen bag, alerts airports along the route and tries to spot patterns, says Chief Mason in St. Louis, who is also president of Airports Law Enforcement Agencies Network, an association of police chiefs. In its first six months, the system has already identified one airport that might be having a problem, he said.
Lost Or Stolen
Airlines don't report statistics on baggage theft, and often never know if a bag was simply lost or if it was stolen. Carriers say they do have surveillance cameras in some locations, and they do conduct spot checks at baggage carousels to match tags on bags with claim checks. Theft of an entire bag, while rare, they say, is most often traced back to someone stealing from a baggage-claim carousel, as with the Phoenix couple.
Phoenix Sky Harbor International Airport has begun new random luggage checks and increased video camera surveillance and patrols in baggage-claim areas. Other airports say they patrol baggage areas, watch baggage handlers and sometimes send officers in civilian clothes to monitor activity in claim areas. But baggage theft hasn't been a high priority amid all the other airport security concerns.
It's the lack of responsibility for theft that leaves many customers fuming. Jack La Torre's daughter was rushing home to New York from graduate school at Stanford University in California with a medical condition affecting her hands. Since she couldn't carry anything, she checked her Mac Air laptop in her luggage. The computer never made it home.
Mr. La Torre, a retired New York Police Department lieutenant who now works at Columbia University, pressed Delta to check security tapes and to waive Delta's exclusion of liability because of his daughter's condition.
The airline apologized, but said the stolen item should have been transported by other means. "We do not feel that compensation is in order," Delta said.
"What sort of protection do we have for the consumer?" Mr. La Torre asks.
Write to Scott McCartney at middleseat@wsj.com


