Question 2: Having read Strange Faces in the Academy, Experiences of Racialized and Indigenous Faculty in Canadian Universities, in what ways are microaggressions, hidden everyday racism, expressed, if they are, in your organization or learning community? And what systems are in place that viewed from a different perspective might be considered “routinized expectations?”
When I read Mohamed and Beagan (2018) about microaggressions against a particular set of people (in this case Indigenous faculty in academia) I thought specifically about the learning community my organization supports. We are a non-profit that supports the energy industry.
Specifically, we train contractors who may go into refineries and chemical plants to clean and update the processes. Think about taking your car to the Jiffy Lube. There are usually three of four guys who work on your car. A team leader who tells you about the status of your car and what they want to do, a fella in the service well who unscrews the oil plug and drains the oil from your car, and replaces the oil filter, someone who checks under the hood and ensures that there is enough wiper fluid, and other fluids, changes the cabin filter or checks the belt, and another who fills the engine with oil. All of this is routine maintenance. Then there are the times you want new tires, or need to make a repair. You go to other contractors for that. Those are the people we train for the energy industry. Even refineries need routine maintenance and other repairs. Someone has to do that work. And it's constant.
Every day we see at least 150 new employees just at our facility. These are new people coming into the industry. There are 27 other councils performing the same training we do in the nation. So we are just a small subset of the overall population. We are constantly needing to find new workers. And yet, there is a flood of willing workers that we have a very hard time integrating into the work we need done. Because of the safety demands of our industry, and because of the need to understand English fluently to read Safety Data Sheets or understand work processes and procedures, there has always been a bit of an unwritten rule that if a worker can't pass training in English, then they won't be safe in the field. So their standard was that all training must be done in English to ensure that only "safe" workers make it into the field. For a long while, I was a recruiter and trainer and it was very frustrating that we couldn't recruit more non-native English speakers. We suggested many improvements or changes, but the system is unwieldy and tough to change, especially when it comes to safety.
Thinking about the Mohamed and Beagan (2018) article made me consider the constant microaggressions the non-native English-speaking workers in our industry must silently endure. The good news is that there are several large organizations that are starting to turn that tide and address the need for training non-native English speakers in a manner that helps them become the type of workers the industry needs. But for too long the standard was English or no thanks. This led to workers cheating to get jobs, guessing to pass tests, or struggling much longer than they might otherwise need to to get jobs to support their families. The challenge too was that everyone in the industry knew it was a problem, but no one worked consistently to change it or be an agent for change in this regard. Most, if not the very large majority of the executives at the chemical plants we support are white, male, well-educated, and native English-speaking. Their challenge in this regard isn't understanding the safety requirements, but maintaining safety records and return on investment. For years I think their view of the world, speak and understand English or don't work, dominated. Now, perhaps because of DEI, or perhaps because they see the need for a change, this is slowly beginning to change to help address these workers.
References
Mohamed, T., & Beagan, B. L. (2019). ‘Strange faces’ in the academy: experiences of racialized and Indigenous faculty in Canadian universities. Race, Ethnicity and Education, 22(3), 338–354. https://doi.org/10.1080/13613324.2018.1511532